If you unfortunately are not satisfied with our service, please send an email to quoting the order number.

We will review the complaint and attempt to everyone's satisfaction to resolve the complaint.

After receiving your complaint, you will receive a confirmation.

We will be content to answer your complaint within 14 days of receipt, we might need more time to review the complaint and resolve, we will make you aware.

Are you not satisfied with the handling of your complaint? Then you can submit it to the Dispute Thuiswinkel, PO Box 90600, 2509 LP The Hague ( ).