Frequently Asked Questions

shopping_cart Order

> How can I place an order?
> Can I change an order?
> Can I cancel an order?
> What should I do if my order is wrong?
> If I have two orders on the same day, I pay twice shipping?
> Do I get a confirmation?
> What should I do if my order is placed, but no confirmation has been sent?
> Can I view my order history?

payment Payment

> How can I pay?
> How to pay?
> I receive an invoice by post?
> Can I pay?

local_shipping Delivery

> Voputech Delivers outside the Netherlands?
> When will my order take?
> Do I have to sign for my delivery?
> Who will deliver my order?
> What happens to my order if I am not at home?
> Are delivery charges calculated?
> What should I do if my shipment is damaged?
> What should I do if my mission is not complete and / or has been delivered correctly?

history Returns

> How can I return an item?
> What is the guarantee?

Other questions

> Can I order from Voputech with Voputech account?
> How can I change my address?
> What to do with by transport damaged items?
> What is our Privacy Policy?
> Are the prices including or excluding VAT?
> How can I change my address?
> How can I change my password?
> How can I complain?

Other business question?

Our customer is every working day from 09.00 to 17.00 to reach.
Tel: +31 (0) 181 507 263
Chat: Weekdays from 9:00 to 17:00