Frequently Asked Questions
> How can I place an order?
View our ordering process
Changing your order after you have ordered is not possible.
The cancellation of an order by phone at +31 (0) 181 507 263 or via the chat on weekdays from 09.00 to 17.00.
If anything went wrong with your order (for example not provided an article), take call +31 (0) 181 507 263 / email you to email@example.com / chat you on weekdays from 09.00 to 17.00 with our employees.
Each order is processed as a separate order. If you're placing an order on the same day, then you pay the associated delivery costs.
After completing the order, you will receive a confirmation within minutes by e-mail. The order confirmation contains the factuurummer.
After completing the order, you will receive a confirmation within minutes by e-mail. If you have not received confirmation after several hours, please check your spam filter. You can also contact us on +31 (0) 181 507 263 / firstname.lastname@example.org / chat on weekdays from 09:00 to 17:00.
If you are logged in, you can right click on My Account above and below the left menu on my orders.
You can also go directly to your order history to go through the following link: https://voputech.webshopapp.com/nl/account/orders/
> How can I pay?
Voputech.nl accepts the following eight methods of payment: Postpay, Bancontact / Mister Cash, Credit card (arrears), PayPal, SOFORT Banking, pay forward, Discount Codes. Read more about our payment methods.
During the handling of your order you can specify which method you wish to pay. Then take out the secure payment.
You will receive your invoice in the mail once payment has been received.
Paying on credit is possible from an order history of 2,000 euros.
> Voputech Delivers outside the Netherlands?
Yes, Voputech deliver around the world.
Orders in the Netherlands and Belgium that you post on weekdays before 18:00 the next day are provided.
No, do not need to be signed for the supply of 1,000 euros.
Voputech delivers your order in cooperation with PostNL.
If you are not at the first delivery at home, you can specify via the Track & Trace by TNT when you want your package.
The delivery amount per order € 4.78 (incl. VAT). On orders from € 100.00 (incl. VAT) no shipping costs.
When your shipment is damaged deliver you can sign a return, look at Returns for more information.
Should there be something wrong with your order (for example not provided an article), take call +31 (0) 181 507 263 / email you to email@example.com / chat you on weekdays from 09.00 to 17.00 with our employees.
> How can I return an item?
For the proceedings for the return, we refer you to the page of shipping and returns
All our items is a 30 day satisfaction guarantee, if you have not used the product and it's very you can send him back.
All our products we provide so-called legal guarantee.
Legal guarantee means that a product what to do or what the consumer may expect reasonably from.
Do you have a product damaged during the warranty period, you may assume that the product is not good. The vendor or manufacturer will repair or replace. You may need to use the product normally. For example, a screen ends with a defective by fall or water, it is out of warranty.
> Can I order from Voputech with Voputech account?
No, even without an account, you can place an order at Voputech.
You can change your delivery address during the ordering process in the Voputech Webshop. Each order you can, if desired, send it to another address. Your billing address can not be changed.
Should there be something wrong with your order, please you call +31 (0) 181 507 263 / email you to firstname.lastname@example.org / you chat on weekdays from 09.00 t / m 17.00 with our employees.
All prices shown are inclusive of VAT (unless otherwise stated).
You can change your address on My Account and then left at delivery address.
You can also click on the following link Delivery address
You can change your password in My Account .
If you unfortunately are not satisfied with our service, please send an email to email@example.com quoting the order number.